
Help Centre
On this page you'll find answers to frequently asked questions about Thomann the company, our store and the order process. If you can't find the answers you need, don't hesitate to get in touch by email or phone - you'll find contact information on this page too.
FAQ: we reply to your frequently asked questions
- 1. How can I pay?
- 2. How long will it take for my order to arrive?
- 3. What are your shipping rates?
- 4. How can I track my order?
- 5. What happens if I am not satisfied? Do I have to bear the return shipping costs?
- Question not answered? You'll find many more FAQs about our store and company in the FAQ list.
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The Ten Steps of Your Thomann Order
The Ten Steps of Your Thomann Order
Here's where we explain the Thomann order process to you in ten steps – from product selection to delivery.
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